Posts Tagged ‘OnDemand’

OnDemand Log Management feature update in September

September 30, 2010

In this edition of the OnDemand Log Management new features review I’m going to familiarize yourself with the exciting changes we made to the core function of the product recently – events search.

There are many ways people search data today. The main factor that influence our search behavior is the nature of the actual data being searched. If data is unstructured (e.g. web pages, text documents) then full text search becomes your savior. For structured data (Windows events, database records, spreadsheets) it makes much more sense to search by specific parts of the composite record.

In OnDemand Log Management we decided to combine the best of the both worlds. You have the power of Google like search language coupled with familiar Excel like column based filtering.

One search tool nicely complements the other – start off by putting any word or phrase you’re looking for in the query box, get the initial results and narrow them down by putting additional criteria in the column filters. For example start your search with “logons”, then pick up the EventID field into the events grid and put in only the eventids of logon events you’re really interested in. Don’t know what eventids to look for?  Find it out in our online event encyclopedia. Shrink the results further down by putting in the logon name of the user the logon events should be attributed to.

The syntax of the query language we came up with highly resembles that of Google or Windows 7 desktop search. We don’t want you to climb a huge learning curve of mastering yet another query language. Instead we want you to leverage your existing search skills you arguably apply every day. Today the language syntax can accommodate both plain words and phrases that can be found anywhere in the event and queries tied to particular fields that can be distinguished in the event. You can construct complex search criteria by stitching the simple parts together with the logical operators like AND and OR. You can also use wildcards to search by a substring that you can only remember (e.g. first N characters of the user name). The full language description along with the sample queries can be found in our online Help.

Of course, this is not where we’re going to stop. We hope that the first version of our query language will help you jump started with constructing basic event queries not requiring you to spend a lot of learning time beforehand. Meanwhile we’ll be sophisticating the language to let you do more with your event data both already collected and yet to come.

Tell us what you can and can not do with the search tools we put in your hands today! Spend two minutes of your time to vote for existing or submit new product improvement ideas by using this feedback widget that you can find on the left hand side of the product UI

OnDemand Log Management feature update in July

July 26, 2010

It’s been over a month since we’ve been exploring a new cloud venue with our SaaS products.  One of the exiting changes that we couldn’t help noticing is how frequently we get to update our products with new features. I’m sure this is one of the sweetest things our customers continue enjoying in the cloud thanks to absolutely zero effort product upgrade. Indeed, all new features appear instantly  next time you launch your favorite browser. No annoying compatibility issues, no lengthy software assurance testing before rolling out to production, no manual reconfiguration – it’s all been taken care of for you!

With this post I decided to start broadcasting updates to features of the SaaS product I’ve been working on – Quest OnDemand Log Management. During the last couple of weeks the event log management service received the following improvements:

  1. Face lift. The service got the whole new design that is consistent across entire line of OnDemand products. I personally find the new design more polished and ergonomic than the previous one. You just go ahead and log into the product to check it out and let us know what you think about it. If you haven’t yet signed up for the service you can do that here
  2. Field picker. Now you’re free to choose a set of event fields being displayed in your search results.
    If you haven’t dealt with the event logs much and all you need to know is “who did what” in your environment then just stick with the default selection of W5 fields (Who, What, Where, When, Where From).
    If you mastered Windows Security log and feel a need to see events as they originally appear in the event log then just pull native event fields into the view: EventId, Source, Category, User, Computer, etc.
    Whatever event fields you choose they all participate in any searches you run.
  3. New reports. You can find a wider selection of pre-defined reports on Security Log events.  Moreover, happy customers of Quest Change Auditor can take full advantage of the event log management in the cloud which now includes support for Change Auditor product logs and reports.
  4. Faster event processing. Some tweaks were made to the event queue processing components living in the cloud.  Optimizations made to event metadata processing algorithm resulted in significant performance gain and warranted better service scalability in the long run.

These are just the most notable changes recently made to the product. The list goes on with numerous fixes and optimizations of the service being constantly made. And all this is provided for free with your existing service subscription.

There is more to come soon.

OnDemand officially launched

June 23, 2010

It’s been two weeks since we officially launched our first three Software as a Service solutions. At Microsoft TechEd 2010 in New Orleans Quest Software announced general availability of Recovery for Active Directory, Log Management and Site Administrator Reports that jointly established a new SaaS products family named Quest OnDemand.
From that day on everybody can go to and give a free try to all three. It just asks you to sign in using your LiveId credentials (if you don’t have one you can sign up for it right away), provide some basic customer information and off you go to the world of elastic, secure and dollar efficient cloud computing.

At TechEd I was giving demos of OnDemand solutions by the Microsoft Azure parther booth. I was very happy to see that it created a vivid interest and quite a few developers, IT Pros and admins came by to watch a live demo and listen to what advantages a new form factor of Systems Management products brings to a table. I thought I’d reiterate a list of fundamental changes that cloud computing brings and what we’re sure OnDemand customers will take advantage of as they start using the services:

  1. Pay as you go subscription model
  2. Instant service delivery
  3. Shorter and hassle free software updates
  4. Dynamic resource provisioning and workload management
  5. Anywhere anytime service access
  6. Ease of use
  7. Security built from ground up

I’m sure that there are a lot of challenges to take on as we continue this SaaS journey. I feel very excited about what we’ve achieved so far and even more excited about what’s to be done in the nearest future. Stay tuned for new product feature announcements and demos,  architectural reviews and relevant news. I’m sure they will be coming out much more often now.

Meanwhile hurry up to get first hand experience with Quest OnDemand solutions and OnDemand Log Management in particular. I’m very interested to hear back from everyone on this innovative and very easy to use service. There are many ways you can be heard:

  1. Sign up to the OnDemand community site and post your question or share your thoughts with other users.
  2. While using the service click a very hard to overlook Feedback button on the right and share your thoughts how you’d like the product to improve
  3. Email your questions to the product support team

And I’m telling you – your feedback will make into the actual product!

Event Log Management as a Service

May 12, 2010

One of the exciting projects I’ve been involved in at Quest is the whole SaaS initiative called Quest OnDemand in general and Event Log Management Service built on top of it and named InTrust OnDemand in particular. InTrust OnDemand was first announced at the PDC in the end of 2009. Now the service is in the limited beta and applications can be submitted through

Dmitry Sotnikov did an excellent job white boarding the OnDemand framework architecture and performing a live demo of it. Inspired by his demo and videos like this I thought it would make sense to record a  5 minute walkthrough of InTrust OnDemand that would give an idea what the service is to those of you awaiting the beta application being approved.

Here is what I came up with after endless attempts to narrate a good enough voice without too much of the accent and background noise. Still leaves much to be desired but hopefully hits the goal. You be the judge.